Chauffeur Driven Cars with Wi-Fi

Have an account? Sign In or Sign up

Terms & Conditions


1) The terms and conditions set out here shall apply between Wi-Fi Executive Cars (The Company) and the customer who’s name appears on the booking database and shall apply to the provisions of any and all drivers or delivery services (The Service) undertaken from time to time by Wi-Fi Executive Cars for the customer during the continuance of this agreement and any and all other terms, warranty’s and / or conditions implied by statute and / or common law and hereby expressively excluded to the fullest extent permitted by law.

2 )The company reserves the right to revise any of the terms and conditions stated here and will come into effect 24 hours after posting.

3) The charges payable by the customer for the service shall be at the rates specified in the company’s schedule of charges. These charges can be viewed at any time by the customer and will come into effect 1 day after posting.

4) All bookings placed by customer will be settled in cash, PayPal or credit / debit card (handling fee applies for PayPal and debit / credit card payments) either prior to the journey, or at the end of the journey.

5) The customer shall be entitled for any reason not to withhold any payment of monies due to the company and in particular shall not be entitled to do so in circumstances where the customer is in dispute with the company and / or claims money or compensation for the company in respect of service.

6) An additional surcharge of 50% on prices listed may be added on the following dates and times: 24th and 31st December from 18:00 to 23:59 and 100% surcharge on 25th December and 1st January from 00:00 to 23.59.

7)There may be an additional charge if the passenger has to make a stop during the journey or any other diversions on the way. The drivers have a good knowledge of Marlow, High Wycombe and surrounding areas and strive to take the shortest possible route on that specific day.

8) At the airport we allow a 1 hour waiting time for free once the flight has landed, thereafter the charge will be £20 per hour (billed at 15 minute intervals at £5.00 per 15 minutes). At any pickup address we allow up to 15 minutes free waiting from booking time.

9) We monitor flights for any delays and there is no extra cost to the passenger if the flight has been delayed. If the passenger misses the flight coming into UK airports, the customer must call the company immediately. There will be no extra cost if the passenger calls at least 1 hour before the scheduled arrival of that flight with their details. If however the passenger does not travel or an error has been made with the booking such as the wrong date or time and a Wi-Fi Executive Car driver has been sent to the location for that date and time then the full fare will be charged.

10) The booking may only be altered or delayed with the permission of the company and has to be done either by email or phone allowing enough notice time.

11) Illustrations, photographs and descriptions on website, brochures, pricelists or documents serve merely as a guide and will not be binding.

12) The company reserves the right to make use of subcontractors to provide the service to the passenger. These subcontractors will be able to supply a high quality of service and will be licenced and comply with the regulations stipulated with the local authority.

13) Prices of journeys also depend on the size of vehicle. The company or company’s driver (subcontractor) will have the right to refuse any passenger who has excess luggage which would result in the car being unsafe while in transit. The passenger has to make sure that the correct sized vehicle is booked.

14) The driver will kindly assist you to load your luggage if you prefer, but are not responsible for any damages to luggage.

15) The company shall not undertake the carriage / delivery of any money or securities (cash, cheques, bankers drafts, bonds, share certificates in any form), antiques, precious metals, jewellery (in any form and whatsoever value) any goods and property of any intrinsic value of more than £150.00.

16) The company does not have insurance for goods or property (of whatsoever nature) in transit (from the time of collection of the goods or property are collected from the company or company’s subcontractor up to and including deliver thereof) Customer is advised to affect such insurance as the customer deems necessary for the carriage of goods and / or property by the company.

17) Any passenger during their journey that causes fouling (by vanity, general sickness or any food or drink) will be charged £60 addition to the fare. The prices stipulated here are those as determined by the local council and not the company.

18) Day or weekly hire price have to be agree before and full payment is need. The daily hire would allows the client to have the driver for 9 hours and any extra hours have to be agreed with the company.

19) On daily and weekly hire the customer has to ensure they allow the driver a break time (30min) between the 9 hours so plan that into the journey.

20) Customers being rude or aggressive towards the driver would mean we don't complete the journey.

21) Meet and greet service allows 30min free waiting once the flight has landing, after 30min the there will be waiting time charge at £20 per hour plus the parking.

22) Customers using meet and greet have to contact the company or the driver within hour of landing to inform they are at the terminal, if the customer dosen't contact the company or the driver within the hour then the journey is marketed as no show and full amount is charged.

23) Customer are to provide full details of the travel such as flight number, contact details and dates, any incorrect details provided by the customer relating to us not being abler to carry out the journey is charged at full price.

24) Invoice are to be paid within the 14 days

25) Late invoice payment charges are applied at 5% for the first week and then 10% every week after.

26) If the company has to use legal assistant to recover any payment the customer would be liable for that.

27) Any client using over service is accepting the above terms.